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BTS Biogas   //   Service   //   Service packages

Our service packages at a glance


Full-Service plan

ur Full-Service plan offers complete technological and biological support (in the countries where the service is active):

  

  • Scheduled maintenances
  • Replacement of consumable materials
  • Preventive work
  • Constant inspection of alarm systems
  • Biological analysis of raw materials
  • Intervention service within 24 hours, 7 days a week
  • 24/24 support over the phone
  • Full report of interventions

Service-Flex plan

Our Service-Flex plan offers support for the power plant maintenance:

 

  • Periodical plant controls by our technicians (number of controls to be defined by customer)
  • The possibility to include the replacement of consumable materials into the contract
  • Different hour-packages for extraordinary maintenance
  • 24/24 support over the phone
  • Full report of interventions

Service-Light plan

Our Service-Light plan offers flexible and tailor-made support for the power plant maintenance:

 

  • Periodical plant controls by our technicians (number of controls to be defined by customer)
  • Different hour-packages for extraordinary maintenance
  • 24/24 support over the phone
  • Full report of interventions

Depending on the type of service plan chosen, the following biological and technical support and assistance may be included


Biology

  • An integrated evaluation of all parameters with dinaMETAN in order to maximize the biological
  • Support and optimization with dedicated biologist
  • Monthly visit to the plants and quarterly report
  • With NIRS measurement of 22 biomass parameters
  • Analysis of by-products
  • Yield calculation based on pFOM (potential fermentable organic mass)
  • Determination of pH, electrical conductivity, REDOX potential
  • Search of metabolic products such as volatile fatty acids (acetic acid, propionic acid, butyric acid)
  • Determination of ammonium, ammonia and micronutrients
  • Targeted delivery of micronutrients, salts and additives
  • Calibration and maintenance of the system for analysis of biogas

Technology and Automation

  • 24/24 plant monitoring
  • Remote monitoring and software updates
  • Database of all the plant’s variables
  • Inspection carried out every six months by specialised technicians
  • Intervention management through a ticketing system and management of alarm priorities
  • Replacement of warehouse parts
  • Mobile workshop
  • Full report of interventions


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